FAQs

I’m losing my hair, what can I do?

There are plenty of options out there for you. Pete lost his hair in his 20’s and that’s what drove him to get Optima up and running, to help people like you. If you want to speak with him get in touch at pete@optimahair.co.uk or call on 0121 454 8180.

Can I save my hair?

Yes you can – with the right treatment and advice there is no need to accept going bald.

Why choose us?

Pete has been there and done it when it comes to hair loss – he spent £18,000 in 3 years on stuff that didn’t work and as Pete always says: ALWAYS do your homework and ALWAYS go to see these clinics that offer services for hair loss. Visit at least 3 times before committing to anything, and take your time, waiting a few weeks won’t make any difference in the long run

How long has your company been going?

Optima has been going for 16 years. Pete and Karen have nearly 50 years of experience between them. They have seen it all and together with their team of 30 they can get rid of all those bad feelings you’re feeling from losing your hair.

What options are there?

You have many choices but you need to pick the one that’s right for you. There are hair transplants, hair treatments, hair systems, SMP. Pete has been using a hair system for 20 years and you can’t beat sitting 2 feet in front of someone who has the experience of and solution right in front of you.

How much does it all cost?

The consultation and advice is completely free but our prices can range from £499 – £2995 depending on what treatment you want.

What is a hair system?

A hair system is a second skin membrane with hair attached to it that looks like a natural head of hair (see Pete’s video).

How does it work?

Once you decide it’s something you want the waiting time in this programme can be 8 – 12 weeks. It doesn’t hurt and it’s instant as you can see by Pete’s video.

Is it for men and women?

Absolutely – these days 50% of our clients are women and Annie our female consultant does most of our female consultations to make you feel at ease. Annie suffered with hair loss for many years so can be very understanding to those that need it.

What happens if I don’t like it?

If you’re nervous and you don’t like it then you’ll get all your money returned and you lose nothing – you don’t know until you try. *Terms and conditions apply.

How natural can it look?

You’ll meet Pete where you can see with your own eyes up close exactly how natural it can look.

Will it thicken all my hair?

Depending on your hair loss it can really thick your hair a lot. If you’re in the early stages of hair loss this is definitely the treatment for you.

Is it guaranteed?

Once we have seen you and the extent of your hair loss we can establish whether a guarantee can be given.

How does it work?

The laser works by reducing the amount of DHT in the scalp. DHT suffocates the hair follicle and over time miniaturises it so much that there is no hair left. In combination with our stimulants formulated by the UK’s number 1 Trichologist our unique Laser Programme can’t be found anywhere else.

Is there any special maintenance?

In a nutshell, no. You can carry on your lifestyle as normal.

Does it hurt?

Definitely not! It’s a low level cold laser and won’t hurt at all.

How does it work?

Specially formulated pigment is injected into the scalp using thousands of tiny impressions to create the illusion of a close-cut, full head of hair. SMP can be used to cover any amount of thinning hair, cover transplant scars, mask Alopecia spots, and recreate receding hairlines.

Will it fade?

The pigment used in SMP is specially formulated not to fade and aren’t sensitive to UV light, and combined with the way in which the pigment is applied to the outermost layer of skin, the pigment will continue to stay true to the original application for between 10 to 15 years.

Do I have to keep my hair shaved?

It’s recommended to keep your existing hair shaved to a 0, 1, or 2 grade to keep it looking natural.

What experience have you got?

Our practitioner Damon Ashcroft was one of the first practitioners of SMP in the whole of the UK. He has gone on to treat thousands of clients over his 9 year career and has been consistently regarded in the SMP community as one of the best practitioners in the world, recently being nominated “Best UK Technician” by Team Micro, the world’s number 1 Micropigmentation site.

Does it hurt?

Most clients report the feeling of having the procedure to be somewhat uncomfortable, but certainly not painful. Numbing cream can be applied to the area beforehand to alleviate any potential for pain.

Can I see one of your systems?

Pete can show you every different type of system that’s available in the world today.

Are you a lot more expensive than others?

Absolutely not. We have 19 stylists so that shows how affordable and how popular we are.

I’ve already got a hair system but I’m not happy with my current provider. Can you help?

At the moment we’re seeing at least 5 clients a week from other companies and yes, we can take over the servicing of your hair system no problem. Please call Pete to discuss this in more detail.

Your time is now

Call us on 0121 454 8180 or book a consultation