We love these e-mails!

Hi Pete

 It’s been a year since I’ve been with you now, and i just wanted to say a massive thank you, to you and your amazing team.

 Since I’ve had my hair sorted out, it’s literally changed my life. I am confident, happy, more outgoing and it’s given me the boost to get fit. I would have not achieved any of this without Optima. Before i knew this service was available i felt trapped, lonely, embarrassed and ashamed of myself – All of which has now disappeared as quickly as my hair was! – All thanks to you! – on my first consultation you made me feel so comfortable and accepted straight away!

 Elyssha, Roxy, Jade and the other stylists I have used are a credit to you. They make me so comfortable in myself, without my unit on, and they give me the confidence to be myself. I feel like a friend – not a client.. and i love that! They’re amazing!

 Also, Hannah and Angela on reception are two of my favourite people ever – i love them!! They help me change my appointments last minute, squeeze me in and listen to me waffle on when i’m in a faf.. Both of them are seriously amazing – and again, i feel like they’re friends!

 I just basically owe you and your team all my confidence – and wanted to give you all the recognition you deserve. What you do for people is amazing. 

 Thank you for the best year i’ve had, since i can remember.


See you all tomorrow for my appointment!