Hello Mr 8.5,
Just wanted to say a massive thankyou to you and your wonderful staff for taking care of me today. I’m sorry for crying like an idiot- pain does that to me lol!
You were all so kind, lovely and patient with me and it meant the world to me, particularly as your wonderful reception staff managed to get me an appointment for today when i cancelled my original appointment yesterday. You’re all amazing.
Take care and thanks again for everything
Lots of love