COVID-19 Update 1st April 2020

To all our valued clients and friends,

It is with a heavy heart that, with accordance to Government guidelines due to the Coronavirus outbreak, we have been forced to close our premises for at least three weeks as of the 23rd of March 2020. This is something that we have no control over, and we are finding out information at the same time as you all, on an hour by hour basis.

We understand this is a frustrating and worrying time for some of our clients, so we are here to reassure you first and foremost: we WILL be returning as soon as we are able. We have made every provision to open up as soon as were allowed and at this time will increase our opening hours and availability to be able to service as many clients as we can as quickly as possible.

In the meantime, we will be updating our blog with information and updates as soon as we have them.

You can also find helpful YouTube tutorials to visually aid you while we are away. You can find those by clicking here:

How to apply glue to the front of a hair system by Hair System DIY
Gluing down your hair system by New Roots
Hair replacement system, hair line clean up by MG Ford

For step by step tutorials for tape, please see our blog here:

We will be monitoring our email inbox as much as possible during this shutdown period (, and we will do our utmost to help anybody who needs it.

We appreciate your understanding and patience at this time; as we are all critically aware, this is an unforeseen and unprecedented situation we all find ourselves in, and we will do everything in our power to return to business as usual as soon as we are no longer restricted by law to open.

When we have further guidance on when we are able to reopen, we will update or website and our social media (Facebook and Instagram) to let you know.

From all of us here, please stay safe, stay home, and look after yourselves and loved ones.

If you need further help please don’t hesitate to email us and we will respond as soon as we are able to do so.

Best regards,

The Optima Family